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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-02-19

I’ll be shopping here again!

"Items in stock online, very helpful customer service as I had to verify rural delivery. Definitely shop here! I will be returning to!"


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

Firstly, we'd like to extend our heartfelt appreciation for taking the time to share your thoughts. Your active engagement is genuinely valued.

We are thrilled to know that our commitment to providing top-notch customer service and competitive pricing has resonated with you. Our team takes pride in maintaining the highest standards of service, and your acknowledgment is a testament to our dedication.

In conclusion, it's customers like you who inspire us to strive for excellence consistently. We look forward to continuing to exceed your expectations and delivering an extraordinary service experience every time.

Thank you once again for your feedback.

Regards,
Customer Experience Team”


Verified
5/5

2024-02-19

So far so good!

"Called in to place order, very helpful "


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

Firstly, we'd like to extend our heartfelt appreciation for taking the time to share your thoughts. Your active engagement is genuinely valued.

We are thrilled to know that our commitment to providing top-notch customer service and competitive pricing has resonated with you. Our team takes pride in maintaining the highest standards of service, and your acknowledgment is a testament to our dedication.

In conclusion, it's customers like you who inspire us to strive for excellence consistently. We look forward to continuing to exceed your expectations and delivering an extraordinary service experience every time.

Thank you once again for your feedback.

Regards,
Customer Experience Team”


Verified
5/5

2024-02-19

Bar set

"Charlie (salesman) was very knowledgeable and helpful with my questions, I’m usually nervous about purchasing a big ticket item off the internet, but Charlies quick responses but me at ease. Looking forward on the arrival of my new furniture. Todd Serfass"


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

Firstly, we'd like to extend our heartfelt appreciation for taking the time to share your thoughts. Your active engagement is genuinely valued.

We are thrilled to know that our commitment to providing top-notch customer service and competitive pricing has resonated with you. Our team takes pride in maintaining the highest standards of service, and your acknowledgment is a testament to our dedication.

In conclusion, it's customers like you who inspire us to strive for excellence consistently. We look forward to continuing to exceed your expectations and delivering an extraordinary service experience every time.

Thank you once again for your feedback.

Regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-02-19

Great customer service!

"Wonderful experience placing my order for my son's bedroom, looking forward to it's arrival."


Verified
5/5

2024-02-19

"Morris was great. Handled my problem very quickly and efficiently!"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-19

Customer Service is amazing!

"Contacted customer service for a small issue which was resolved in 2 minutes! Was also offered an extra service at a discounted price. "


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-19

Table

"Very nice and respectful on the phone "


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-19

Excellent service

"Excellent service thank you."


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-19

Awesome customer service

"Exceptional knowledge of products!"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-19

Very helpful and informative

"Great customer service informed me on the small extra charge for assembly "


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-19

Best service ever!

"By far the best service and fastest service I’ve ever experienced while buying furniture top notch !!!!!"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-02-18

Order Experience

"It was a very easy ordering experience."


Verified
1/5

2024-02-18

DO NOT SHOP HERE!

"If I could give zero stars I would! With the President’s Day Sale I urge everyone to NOT buy from 1StopBedrooms. This was the WORST experience I have ever had. I had ordered a couch back in NOVEMBER and I still have not received it. I have gone back and forth with customer service asking where my furniture was and wanting to cancel the order. I had asked to speak to a manager on multiple occasions and they said I could not do that and they would reach out and have someone contact me. I NEVER received a call back. I have multiple emails from the customer service reps dating back to the beginning of JANUARY telling me that my furniture had shipped. It had in fact not shipped and I have been going around in circles ever since!"


Verified
5/5

2024-02-18

Great prices, perfect shopping experience!

"Well, this certainly was easy. Their prices could not be beat, and the selection was wonderful. They asked me to call to verify my purchase, and their representative, Simon, could not have been more gracious. Will definitely be ordering from them again soon!"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-18

Great

"Great service
Easy and quick
"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”