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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2009-06-25

"I placed my order on a Friday and receieved it on Monday. I am very impressed. I will be ordering from them again in the future."

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Verified
5/5

2009-06-08

"Great service, activation code came in about 3 hours. Can't ask for anything more!"

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Verified
5/5

2009-06-02

"Shipping came within 3 days, earlier than promised. Checkout was fast and easy. The price was lower than other competitors. Excellent service!"

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Verified
5/5

2006-08-25

"Easy to complete the transaction. The fastest I have ever received an activation code for an extended support agreement.

I will use them again!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
5/5

2006-07-24

"I was given prompt service and the item I ordered was a good price."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused

Verified
5/5

2006-06-27

"Asked a question through their real time chat. Didn't have to wait at all to get connected. They answered my questions right away. Ordered a SonicWall upgrade and received the code via email within 5 mins! Fantastic experience compared to the other 12 or so places I order fron on a daily basis. Keep up the good work!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-05-16

"This is my second order from 1 stop computer shop. I was nervous at first because there were no reviews about the site but they shipped quickly and sent me tracking information very quickly. When I was placing my first order I called them but had to leave a message, but they called me back only a few minutes later. thanks, I will shop here again!

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability