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Product & services pricing
4.22/5
Chance of future purchase:
4.33/5
Shipping & packaging:
4.58/5
Customer service:
4.37/5
Return/Replacement policy:
4.29/5

Verified
5/5

2023-11-27

Found the Mask I was looking for!

"I use a product that is no longer made but was able to purchase it from you."

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Verified
5/5

2023-11-27

Great savings

"Tried to order on line, but was having a problem with credit fraud alert, so called. Gentleman was very pleasant, understanding and helpful. He found a coupon for me to save money. Shipping was free and did not take too long to get. Would recommend.
"

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Verified
5/5

2023-11-27

Fast and Easy ordering

"I am always kept in contact by them, if the item is on back order. Order is notified all the way until it's delivered. Great service at a great price over others. Website is easy to use so I make sure I am getting the right item for my CPAP. "

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Verified
5/5

2023-11-27

Great service

"Received order very quickly "


Verified
2/5

2023-11-27

Would not accept a return

"I ordered a new cushion for my ResMed face mask. When I received it, I found it would not fit. When I asked for a return, it was denied because I had opened the package. I understand about sterilization, but it had not been "used" and could have been repackaged upon return. I am now out $44.00 that I can't afford to waste (I am on a fixed income) and still do not have a replacement cushion. It is unlikely that after using this site for 4 years I will ever do so again."

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Verified
1/5

2023-11-27

Absolutely not acceptable

"You ship a mask without informing me that I need a medical license to clear custome. I Had to give up the shipment lost USD 140 are you reimbursing me ? "

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Verified
5/5

2023-11-27

Pleased

"It was a perfect match. I will use them again "

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Verified
5/5

2023-11-27

Quick shipping and reasonably priced

"I have ordered from this company before and I'm always happy with the fair prices and quick shipping. "

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Verified
1/5

2023-11-27

HORRIBLE WEBSITE

"The website simply does not work and I won't waste any more time with 1800cpap.com!"


Verified
5/5

2023-11-27

First Time Buyer

"Very, very fast international delivery. Compared to prices available here, these products are outstanding value and great quality. Will be a repeat buyer as supplies are needed"

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Verified
5/5

2023-11-27

Great customer experience

"Called after I received notice my package was delivered, but I never actually got it. They send a replacement right away. Thanks"


Verified
5/5

2023-11-27

Good experience

"I ordered what I needed it came on time and was everything I ordered "

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Verified
5/5

2023-11-27

Amazing!!

"Everything was great! Thanks!!"

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Verified
5/5

2023-10-05

Great!

"The prices on items seem better than other places or at least comparable and arrive quicker than stated. Let's hope this standard of service continues."

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Verified
4/5

2023-09-22

Everything goes better with a discount coupon

"Product is fine. exact replacement of my previous mask."

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