"The box and package the gifts came in were destroyed. "
"The Font is nothing like I pick on the Playing cards and the card quality is very Cheap. Will not use your services for my mutli national company again."
"I was disappointed with the sharp edge of the lid lip. I will have to file it down with a metal file before giving it as a gift. I wish I had inspected the pans when I got them as I would have called to get a replacement. Not sure there would be time now before I give as a gift. "
"The product was exactly what I wanted. The price was great and it arrived quickly.
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"Ordered a Sweet 16 mug for my granddaughter, personalized. It turned out very nice . I came in the time framed that it was promised. We were not only satisfied with the product but also the customer service from 121 Personal Gifts!"
"I was a little disappointed that the hang screws were not already attached. "
"Great product! Very satisfied with the personalized wine glass! Creative and unique! Great customer service! "
"I realized I had accidentally duplicated an order. I contacted them and they very graciously cancelled my order and gave me a quick refund. Great customer service!! We will definitely return."
"It was quick and eady to order. They did a fantastic job!!"
"Ordering very easy......order came very quickly. Very nice quality of product. Will use again."
"My coffee cup was perfectly made, very classy, and was shipped amazingly fast. I ordered it and it was delivered within one week. Very great service."
"I was not completely happy with the quality of the wooden sign I purchased. When I called customer service I was told I could not return the sign for a refund or receive a replacement. I won't do business with this company again."
"Beautifully made! Quick ship!
Thank-you! "
"The product I ordered arrived broken and not of good quality. However, despite it being a custom order and against policy, the merchandise was credited promptly when I returned it. That's service! "
"I just had to take a second and thank you all for your fabulous customer service! I just received the order I placed a few short days ago and couldn't be happier with how it turned out! A great big THANK YOU and JOB WELL DONE TO ALL OF YOU!"