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NewspaperARCHIVE
"I was locked out of my account. I went to customer service but could not get anything other than a robot who could do nothing. I created a help ticket and ONE WEEK LATER I got an email from someone or thing posing as a human offering to help. He told me to clear my cookies and cache but that did no good. When I tried to respond to him, I just got sent to another robot. This is probably the worst experience I have ever had with a genealogy site. It's unbelievable! Ancestry has a newspaper site that works fine."
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