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WineDirect.co.uk
"I ordered a bottle of wine on June 29th 2023 for my brother-in-law's birthday. It never arrived, though the money left my Visa account on the same day. I asked for an update on August 2nd... no reply. Repeated my request for a progress report on August 30th. Still no reply. I see from the Trustpilot site that the company changed hands in June, and hope that the new owner didn't pay too much for it, because the service ****, as is confirmed by the fact that as of today, 53% of their reviews are one-star. I don't know if this execrable service is caused by inefficiency or dishonesty, but either way, AVOID THEM LIKE THE PLAGUE!"
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