Compare Willoughby's

"I was initially hesitant about ordering from Willoughby's only because I have never ordered from them before but this experience has sold me on their reliable and fast service. Everything came quickly and on time through UPS. The camera works flawlessly and the free accessories were an added bonus. "

"I ordered a camera online and then received a call from the store, telling me the camera I ordered was an import version and it wouldn’t come with a warranty or electricity won’t work with American. He told me it would be about $400 more to get the American version and it will come with a warranty. He also talked me out of the battery and SD card that I was purchasing saying they were the wrong ones. When I was done, I was $2600 in the hole. When I receive the camera I called Nikon and there was no warranty and this was a bait and switch. They did not send me a legitimate camera. I called the company and asked for a refund and they said they would be glad to give it to me if I only pay a $524 restocking fee upfront! Nikon told me the serial number is not one of theirs, and that there will be no warranty from them and I will not have any firmware or software updates because it is not from Nikon. Stay away from his company. I’m trying to get my money back. It is a scam— look on the Better Business Bureau they have an F, and most of the comments are they bought an item, and they received a phone call telling them they bought the import version and that they need to spend more money. I don’t know how they can get away with this."