Compare The Futon Shop

"We are greatly disappointed that this company knowingly and willfully practice is deception. We ordered a vegan cocosupport futon mattress because they claimed it had 4 inches of Dunlap latex 2 inches of coco noir and 2 inches of organic cotton fiber total height of 8 inches, but they sent us what they alleged to be a vegan cocosupport futon mattress that measured under 6inches and less in other areas. We notified them immediately the day it was received and they have the audacity fortunately to state in writing that 4 inches of Dunlap Latex doesn’t exist. The owner then wanted to claim that they didn’t specifically state it will be a solid 4inch piece yet the evidence and comparison of how their competitors advertise, it tells a different story that they are intentionally practicing fraudulent business activities. We gave them several resolve the situation like a normal business would apologize and immediately send out the proper mattress if it was defective. all of the measurements are not even close to what they advertised. Then the “owner” sent a print out thinking it is believable when it is excluding any date and page count stamps after recipients what we have. and fortunately they provided more evidence that they are in fact fraudulent and deceptive because we printed the web advertisement with the header and footer that shows they attempted to cover up their crimes. A normal business would show gratitude for pointing out what could have been a error but they showed otherwise. So to top it all off they never sent a replacement the supervisor stated to donate it but then again the “owner” insisted a disabled wom repackaged a originally compressed item that most likely she or anyone co actually do themselves without a machine! They will be giving me my money back times three PLUS punitive damages! When they could have chosen to avoid that by returning my money they stole at this point!
Additionally the owner is supposed to be a provider of ”luxury“ with the “international luxury hotels association” but you expect impeccable service with luxury however she doesn’t even provide the minimum, if she is deceptive in one business you got to expect she is in the other only do business this is the experience i had maybe yours will be different but Beware!

If you or someone you know experienced similar practices with this company please contact the class action advocates at diamondclassaction at proton.me "