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Compare prices, policies, and customer reviews of SilkLetter



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


203 reviews
0.92 / 5


Activity Rate

How recently the merchant has reached out to customers.

SilkLetter: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

SilkLetter: no

Helpful Positive Reviews

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Helpful Critical Reviews

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SilkLetter

1/5

2023-08-31

Worst Company EVER!

"I had 2 significant issues with SIlkletter. The first one is not getting my refund for a canceled order until I reached out to them and said it was 28 days since the cancellation and I should have gotten my refund. They replied that it was an oversight and would refund it in 2 - 3 business days.
The second issue was that I received an order for flasks, and they were incorrectly printed, missing words under the logo. I had email confirmation on my order, but the salesperson PAT used the wrong order number. This has been going on for over a week, and I just want my correct order sent to me.
Not to mention you never can get a hold of anyone at the company when you call the phone number listed.
My word of advice is to not use this company! It is not worth the time or aggravation they give you.
"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

SilkLetter is ranked #146 out of 165 in business & industrial