ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Compare Scrubsandbeyond.com

Compare prices, policies, and customer reviews of Scrubsandbeyond.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


99 reviews
0.68 / 5


Activity Rate

How recently the merchant has reached out to customers.

Scrubsandbeyond.com: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Scrubsandbeyond.com: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Scrubsandbeyond.com

1/5

2023-11-25

Horrible customer service, will never order again

"This is the worst experience I have ever had with an online order. I placed an order on November 14 which had been pending until I called customer service on the 22nd to inquire about the order. I was put on hold and eventually disconnected on, which I was later told was an “accident.” I had to call back and got their outsourced customer service, it was difficult to communicate at that point, but I did manage to understand that my order was being routed to another warehouse, but HAD NOT BEEN DONE until that day when I called. The outsourced customer service did nothing but repeat the standard apology scripts and stated it was “impossible” to expedite my order. I had to beg to speak to a rep in the US, who told me they would try to expedite my order but could not guarantee it. (Again I was told this was “impossible” by their overseas agents). To this day I have only received half my order, which my daughter needs to wear to work, and a second call to inquire only routes me to the overseas call center, who cannot give me any definite information as to whether I will receive the pants, without which the scrub tops are useless. I will be sharing this horrible first experience with this company on all my socials, since medical personnel who need these items to wear at their place of work deserve better service."


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Scrubsandbeyond.com does not meet the criteria to be ranked