Compare prices, policies, and customer reviews of Sanrio
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Sanrio
"Wow! I have never encountered such terrible service online!
This review is for the Sanrio-stores.com website which claims to be based in Arizona as per their website ( Goods are shipped from China).
My experience: I ordered Sanrio merch ( items were on sale with free delivery) so I figured why not.
The Customer service team emailed me with an order number and then I asked for the tracking number . About 1 month + later I get the wrong item - not even a Sanrio item! It was a pair of plastic imitation sunglasses!!!
I sent about 20 emails ; no response. I have all proof on deck from photos etc.
Please stay away from this website sanrio-stores.com they will cheat you . You are better off paying a little more for your Sanrio merch as opposed to going through this headache. So basically now they have my money and I don't have my merch nor my refund - money down the drain. Of course I am furious & livid ! Oh well, lessons learnt. Sigh.
Stay away from this website!"
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