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Compare Rocksfast.com

Compare prices, policies, and customer reviews of Rocksfast.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


15 reviews
0.72 / 5


Activity Rate

How recently the merchant has reached out to customers.

Rocksfast.com: not active


Resolves Issues

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Rocksfast.com: no

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Rocksfast.com

1/5

2023-08-10

ZERO Customer Service!!

"I placed an order and put a different ship to address than my billing address. I clearly saw the two different addresses on my order before I placed it. I received the confirmation of the order showing the rock was going to my billing address several hundred miles away! So, I thought, easy fix...I'll call them. Nope!! No phone #. I messaged them on Facebook. No reply. Replied to the order confirmation. No reply. Filled out a correspondence form on their website that says that they monitor it constantly, and will reply very quickly. NOT TRUE!! If my rock gets shipped to the shipping address, it will be refused and I will not pay for it. What terrible customer service for a company!"


Categories

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Rocksfast.com does not meet the criteria to be ranked