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Compare Quality Auto Parts

Compare prices, policies, and customer reviews of Quality Auto Parts



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


120 reviews
1.02 / 5


Activity Rate

How recently the merchant has reached out to customers.

Quality Auto Parts: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Quality Auto Parts: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Quality Auto Parts

5/5

2023-07-03

Great service

"Katie is a great asset to this company. Friendly and knowledgeable. Keep up the great work. Because of her we will continue to buy your products. Mike@ NCW NCW ENTERPRIZES"


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Quality Auto Parts

1/5

2024-04-25

If I could choose 0 stars, I would!

"My experience started off fine. Frank Wilson @customer service quoted me with all the parts I needed. Mind you, we are a shop buying parts for our customers so we want quality parts to give our customers quality service. When I asked for photos of the parts to ensure that they would be up to our standards, that's when it went down hill. Frank told me they "don't do pics" and assured me everything they sell is quality and warrantied. I then told him, "We are all set. We cannot spend our customer's money without seeing the part first. Thank you anyway". To which Frank replied, "No one asked, anyways and I have this sold. so, save your time for your hunt and do not waste mine.". I told him that his reply was rude and unprofessional and I'm glad he got to scam someone else instead of us. His reply? "Nope!! we just don’t deal with FRAUDS." My response was, "We were literally trying to buy parts Unlike you, I could send a picture of the vehicle we're working on and the condition it's in". His next email only said "Frauds" LOL. So I asked if they had a customer service survey or somewhere I could write a review. I'm sure he won't respond with anything helpful, if at all. Needless to say, he wasted MY time and now I'm stilling looking for parts for my customer. Quality Auto Parts is TRASH and nothing good will come out of talking to them so just skip the headache and find a reputable source! Funny how their website testimonials are all amazing and they only have 1 star reviews on this website"


Categories

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Quality Auto Parts does not meet the criteria to be ranked