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Compare Purity Products

Compare prices, policies, and customer reviews of Purity Products



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


3,264 reviews
1.81 / 5


Activity Rate

How recently the merchant has reached out to customers.

Purity Products: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Purity Products: no

Helpful Positive Reviews

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Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Purity Products

2/5

2023-08-12

Purity Products Customer Service decline

"I have been a Purity Products Customer for the last 8 yrs. I am completely satisfied with the products themselves, however since 2021 I noted a dramatic decline in their customer service program. While they boast of their pride in customer satisfaction, there is No follow up. Up until 2 yrs ago I had CSR assigned to my account. Now...no more...No follow up and my concerns from 5 and 6 yrs ago still not resolved. Anytime I call their Customer Support line I am on hold for lengthy times which far exceed their "wait time message" . I still have not been able to speak with anyone."


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Purity Products is ranked #255 out of 267 in health & beauty