Compare Power Train Products Inc.

"If you are thinking about doing business with Powertrain Products, my advice is DON'T DO IT! Absolutely the worst mistake I've ever made! This started almost 2 years ago and is still going. I purchased a transmission for my Chevy Silverado and they were quick to send it. It lasted about 17, yes 17 miles. This is when the nightmare started. They made the transmission guy do all kinds of tests including putting some transmission fluid in a bottle, to take a picture of it and send it to them. It took almost 2 months to finally get them to replace the **** and another 2 weeks to get said ****. When old trans was sent back to them they had to " inspect it to determine what happened". This took another month. Finally, they agreed to cut a check but only for $75.00 an hour for 8 hours and a $25.00 allowance for fluid. That comes to a grand total of $625.00, equal to almost half of what it cost to get a transmission swapped out. Number 2 lasted 1500 miles and started going out . Back to a transmission shop and again more tests and hoops to jump through including a mass airflow sensor test before they would do anything. This time it was a 3.5 month ordeal to get the 3rd **** in and now they have the 2nd one back in their shop telling me it will be between 30 and 90 days before they cut another puny little $ 625.00 check to me. Meanwhile I have a total of over $ 6,000 dollars wrapped up in a transmission (including the original purchase price) and almost a year of my truck being inoperable for a transmission that I don't trust to get me to the end of my driveway. So thank you to Dan and all the other employees of Powertrain Products. The only thing they did an excellent job of was screwing me out of a lot of time, money and peace of mind ! Sorry there is not a negative star rating because they don't even deserve the one star. "