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Compare Only Mannequins

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Overall Satisfaction

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6 reviews
0.50 / 5


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Only Mannequins: not active


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Only Mannequins: no

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Only Mannequins

1/5

2024-04-05

Non-existent "customer service"

"I have been trying to order from this company for the past month. I have personally sent 12 emails and 8 texts so far, carefully detailing exactly what I wanted. The answers I received (when I received any at all) were usually one- or two-word replies, although I managed to get a five-word response to a five-paragraph inquiry once .....

Payments? Fahgeddaboudit - I asked six times where to send payment, and who to make out the check to, and was met with complete and utter silence all six times. I finally got the address from another purchase I had made (suprisingly, another mannequin from this brand, including the same phone number - oh, btw, did you know you have to "text" orders in? Like that works ... hah!!), wrote out a check, and mailed it to the address, along with a carefully and clearly worded note that said, "I would like to purchase these two mannequins. Here is payment for both and shipping." Crickets, crickets .... Supposedly, they are still in business, just not doing online sales and can't accept credit cards (therefore the writing and mailing of the check).

If I could give these guys a zero star for "customer service", I would.
"


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