Compare prices, policies, and customer reviews of Online Metals
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Positive reviews found most helpful by ResellerRatings users
Online Metals
"Honestly, I've rarely gone to the site and not found what I needed. Generally able to get a hold of someone if I need more information, and the pickup option is great. Especially the new Seattle location! "
Critical reviews found most helpful by ResellerRatings users
Online Metals
"I paid for one sheet for a backsplash behind a stove. I got three. Why? Well they kept shipping in cardboard that appeared to be well packed but apparently wasn't immune from the shipper's assaults :^>
Three times I got product delivered, three times the corner(s) were bent and in one case a big ole seam/dent was in the middle of the sheet. The third one was in areas I could hide so I just went with it, dented and all.
But, customer service was amazing! They asked for pics, which is reasonable and I provided immediately. In turn, they immediately shipped out a replacement. No request to return dented product - just a quick replacement arrived in a few days. I wanted to get a little frustrated but how could I with such great service and apologies from customer service reps. "
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