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Compare NCH Software

Compare prices, policies, and customer reviews of NCH Software



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


165 reviews
1.87 / 5


Activity Rate

How recently the merchant has reached out to customers.

NCH Software: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

NCH Software: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

NCH Software

5/5

2024-04-23

Customer service

"Great customer service from NCH representative! Very fast and attentive to customer needs. Thanks Irish!

Highly recommend!
"


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

NCH Software

1/5

2024-07-13

The most maddening refund process I've ever experienced.

"One day after purchasing some software, I decided that it didn't meet my needs. The word "refund" was in the subject line. I requested a refund. Clearly. Specifically. I proceeded to have several interactions with support where they completely ignored what I was clearly asking for and pretended I needed assistance reinstalling the the package. I asked for a refund. I asked for them to give my money back. I asked why getting a refund required me to reinstall software I didn't want. It hit ridiculous when I was assured a support engineer was working on my issue. I sent a copy of my receipt and asked them why in the name of all that's holy I needed a support engineer to process a "no nonsense" refund. I don't know what lightbulb went off, but I finally got a message that my request was forwarded to billing. I hasten to add that the form I originally submitted was the one I was sent to when I clicked the link to see the conditions for a refund. It was Kafka. It was Monty Python. It is absolutely the last time I ever even consider buying something. I did get my refund, but it was chock-full of nonsense. Avoid at all costs."


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

NCH Software is ranked #361 out of 373 in computers & electronics