Compare prices, policies, and customer reviews of NCH Software
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Positive reviews found most helpful by ResellerRatings users
NCH Software
"Great customer service from NCH representative! Very fast and attentive to customer needs. Thanks Irish!
Highly recommend! "
Critical reviews found most helpful by ResellerRatings users
NCH Software
"One day after purchasing some software, I decided that it didn't meet my needs. The word "refund" was in the subject line. I requested a refund. Clearly. Specifically. I proceeded to have several interactions with support where they completely ignored what I was clearly asking for and pretended I needed assistance reinstalling the the package. I asked for a refund. I asked for them to give my money back. I asked why getting a refund required me to reinstall software I didn't want. It hit ridiculous when I was assured a support engineer was working on my issue. I sent a copy of my receipt and asked them why in the name of all that's holy I needed a support engineer to process a "no nonsense" refund. I don't know what lightbulb went off, but I finally got a message that my request was forwarded to billing. I hasten to add that the form I originally submitted was the one I was sent to when I clicked the link to see the conditions for a refund. It was Kafka. It was Monty Python. It is absolutely the last time I ever even consider buying something. I did get my refund, but it was chock-full of nonsense. Avoid at all costs."
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