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Overall Satisfaction

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262 reviews
0.50 / 5


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Macy's: not active


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Macy's: no

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Macy's

1/5

2023-12-14

Warning: Macy's and Worry No More - A Disappointing Furniture Store with a Deceptive Warranty

"Hey Follow Consumers, heads up on Macy's Furniture and their WORRY NO MORE Warranty—don't fall for it! I want to share a cautionary experience to save you some trouble. Steer clear of their WORRY NO MORE Warranty. It might sound like a safety net, but let me tell you They promise to repair or replace if anything goes wrong with your furniture that's under the warranty guidelines, but in reality, it's NOT True.

Here's the deal: they'll ask for pics and videos when you file a claim, but when you do everything they ask, they'll turn around and deny your claim.Saying it's not cover but it is because it's on the pamphlet they give you, but the deny it anyway and tell you to take it up with the other department. It's a frustrating runaround where they shift responsibility from one department to another, leaving you stuck in the middle. They might even claim your warranty is void because you got a discount,due to the several issues you encounter with damaged items and missed delivered dates. Yep, the same discount meant to compensate for the issues you had with your original purchase.

And the real kicker? If they canceled your warranty, why didn't they refund the $499 right when you received the discount? Instead, they wait until you need the warranty, and suddenly it's a problem. They conveniently wait until you need and submit for repairs to drop the bomb that your warranty is canceled. It's like they're more interested in pocketing your hard-earned cash than standing by their warranty. It's a shady game, and it feels like they just want your money without delivering on their promises.

Consider this a friendly heads-up: Macy's and their upcharge Worry No More Warranty? Not worth it. Save your hard-earned money for something more reliable and trustworthy. Trust me, it's a complete letdown—they won't honor the warranty when you need it most. I wouldn't recommend Macy's or their sketchy warranty to anyone. It's not protection; it's a complete scam. Don't fall for it!
"


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