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Compare Ken Towery

Compare prices, policies, and customer reviews of Ken Towery



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


320 reviews
1.86 / 5


Activity Rate

How recently the merchant has reached out to customers.

Ken Towery: not active


Resolves Issues

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Ken Towery: no

Helpful Positive Reviews

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Helpful Critical Reviews

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Ken Towery

2/5

2023-09-02

Expected better

"It would be nice to have them answer the phone - 3 calls and voicemails in 1 day, with no response. I called another store that was close, called them, ordered the tires I wanted and scheduled an appointment for installation. I showed up at said appointment, I was told they didn’t have the tires I ordered, and I needed a different tire because the salesman said it was what was on his car. I said I wanted what I ordered, and suddenly, he found out “it must have been ordered” when I called. He then charged me $12 more tire than the estimate I was given. I had assumed I would have an alignment, but my bill said “customer declined wheel alignment,” when I was never asked. Expected better after all their good reviews. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Ken Towery is ranked #112 out of 134 in vehicles & parts