Compare IdeaStage.com

"Totally unprofessional! order 3 samples on august 29,2023. On their site it states shipping in 6-9 days. today is 23rd day since they took the payment and i got nothing. When i called their so cal customer service, i got this really snooty male and he transfer me to the sales associate that was in charge of my account. I guess looking up a tracking number was too much for him. Since i did not get what i paid for, i ask for a refund and was told they cannot as the item was shipped. A day later 9/12/2023 she email me that the one item is out of stock and they will refund, which did not happen as of 9/21 9 days later. i emailed and got no response. In the meantime the other item which i ask for tracking , i never got that either as they obviously did not ship but do not want to refund so they are just dragging it out until they ship. They must be really desperate for money. Oh BTW when they would not refund on the first item, they claim it was shipped but could not provide tracking. FYI i dealt with other promotional company and they always provide me with email on acknowledgement of order, on item about to ship and on item upon pick up . Why these people cannot do any should tell you the level of service you should expect . so be very careful and go at your own rick. There are a ton of promo company to choose from and they are one of the worst in my experience. I order 3 other samples from two companies and they all arrived with detail tracking , invoice within a few days."