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Compare Guitar Center

Compare prices, policies, and customer reviews of Guitar Center



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


110 reviews
0.50 / 5


Activity Rate

How recently the merchant has reached out to customers.

Guitar Center: not active


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Guitar Center: no

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Guitar Center

1/5

2024-01-30

Very scammy experience. 'Backordered' but they could conveniently sell me a more expensive model.

"Ordered an item on 1/22 that was listed as in stock. The next day it showed up as backordered. Spoke with an agent and they said they were expecting a shipment on 1/29. On 1/27, another agent called and said that the item was discontinued, but they could give me a 'deal' on a set that cost $300 more. I told him I wasn't interested in the upsell or any bait and switch, let's just see what happens on 1/29. On 1/29, the item was listed as In Stock again. Spoke to another agent and they said it would ship out within 24 hours. After no movement, Spoke with yet another agent and they said they would have to cancel my order. Good riddance. Absolutely terrible experience. Don't bother ordering from these scam artists."


Categories

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