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Gemologica.com
"I have never been more disappointed in a piece of jewelry than the ring my husband gifted me from Gemologica. My ring had 4 diamonds set in a halo around a lapis stone. I wore my ring a handful of times before I noticed that not 1 but 2 of the diamonds had fallen out and the prongs holding them were broken. When I contacted customer service, "Judy" responded by rudely blaming me. "It’s like driving a car into a tree and trying to blame the manufacturer that the car is defective because it was dented." Her only offer was to provide a partial refund or charge the full cost of replacing and repairing the ring. I was also told to just find a local jeweler to fix it, instead. Gemologica attempted to avoid any responsibility for the poor quality and craftsmanship of the ring and for providing reasonable repairs. The ring wasn't even a month old! Please consider any other jewelry company. I wish that my husband and I had read these other reviews before doing business with Gemologica. "
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