ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Compare Friedrich

Compare prices, policies, and customer reviews of Friedrich



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


3 reviews
0.50 / 5


Activity Rate

How recently the merchant has reached out to customers.

Friedrich: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Friedrich: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Friedrich

1/5

2023-09-04

Customer care clearly lacking.

"They aren't responsive to my legitimate warranty claim. It's ridiculous that they had me drive almost 100 miles out into the boonies to get the determination of a leak in the sealed system which was/is within the covered 5 year warranty period. Ms Tricia Norwood has mysterious veto powers as the person you'll likely have contact with.

Friedrich ignores the fact that you (the customer) acted in good faith by purchasing their products and Friedrich deflects, devalues, and attempts to disarm you and your valid warranty claim. Friedrich holds said claim in abayence apparently waiting you out until you feel helpless attempting to resolve the situation rightfully. They force you to take the avenue of the courts.Buyer beware!
Don't have a false sense of security regarding their warranty, friedrich may leave you holding the bag!!
"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Friedrich does not meet the criteria to be ranked