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DuroKon
"We have ordered our harvest knives from Durokon for several years in a row and have always been pleased with the quality and shipping speed of the order...until this year. We ordered (and paid for) the knives on 08/14/23 and realized on 09/13/23 we had not received them yet. Called and inquired about the status of the order and was told they were shipping that day. I asked if it had gotten missed and was told it had. Asked how quickly we would receive them because our workers were getting here that day and was told we should have them by the end of the week. Had not received the knives by Friday and called to request a tracking number. It shows the order is scheduled to be delivered 09/20/23 - that's a week after the error was discovered! They should have overnighted them but instead shipped them ground. Now our workers are here and have nothing to harvest our greens with for a week!"
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