Compare prices, policies, and customer reviews of Computer Upgrade King
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Positive reviews found most helpful by ResellerRatings users
Computer Upgrade King
"April 2022 I bought CUK MPG Velox by MSI Gaming Desktop (Intel Core i9-12900F, 64GB DDR4 RAM, 1TB NVMe SSD + 3TB HDD, NVIDIA GeForce RTX 3080 10GB, Windows 11 Home) from Computer Upgrade King thru Amazon.
I bought from them because the price was reasonable and they had good reviews.
Last month we had a power outage that caused the computer not to boot up. I contacted customer support at Computer Upgrade King. Justin troubleshot the computer then shipped me replacement RAM at no cost. This fixed the problem. It was easy to contact him and communicate. Great company!
I have been very happy with the computer and their support. If shopping for another computer I will go back to them."
Critical reviews found most helpful by ResellerRatings users
Computer Upgrade King
"Buyer Beware!!! Do not purchase from Computer Upgrade King! We purchased an ASUS Laptop Gamer ROG Strix G16 (2023), model on September 9, 2023 for about $1700. About a week after the 30 day warranty period ended, the computer started having a fatal error and was continuously shutting down. I read their reviews and unfortunately realized they are a scam company. They refused a refund. We opted to repair directly through ASUS rather than deal with Computer Upgrade King given their shady reviews. ASUS informed us that the SSD card and RAM that were "upgraded" by the Computer Upgrade King needed to be replaced because they were broken. In addition, the person who installed the SSD and RAM at computer Upgrade King also damaged other internal components of the laptop. I spent over $225 on repairs on a computer that we purchased less than 3 months ago."
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