Compare Climate Doctors

"TL;DR - Don't let some of these reviews sway you from ordering from them! Most likely the bad reviews stem from user error and Climate Doctors didn't want to eat the cost for their mistake.

Long Version. -
So based off all the reviews here I was VERY hesitant in ordering from this company. I finally got over it and gave them a call. The support rep was very knowledgable, polite and took his time talking to me. I asked him why they have such bad reviews online and he said "You know, homeowners (that aren't technicians) order parts that aren't compatible with their system and get really really mad when we won't take them back as new..." He went on to say "We can't accept open-box returns without a large restocking fee because once opened we can't resell them as new. Once they're installed we absolutely cannot accept them as a return because we don't know what the homeowner has put that part through." Made perfect sense to me!

I ended up ordering a new Rheem replacement EON blower motor from them which was costly (~$550) but they had it cheaper than anywhere else by literally hundreds. I installed it myself and my system is now back up and running without having to pay the insane fees some of the HVAC techs were asking for... I also ordered it via next day and found that their shipping rates were better than anywhere else also! I had my part NEXT DAY before noon via FedEx. No fuss no muss. Great experience!!! "

"I purchased a $5000 heat pump, bosch bova 60hdn1-m20g, and selected and paid for FedEx freight lift gate. Item was shipped out 4 days later but through a broker. That company, Rist, subbed out Magnum freight who claims the item is not on any of their docks eventhough it shows as being in Omaha, Ne. They claim it showed up as empty freight. Now if Climate Doctors and CT Hvac Supply sent it via FedEx like I paid for this wouldn't be happening. Do yourself a favor and find a different company to do business with."