Compare prices, policies, and customer reviews of Castlery
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Critical reviews found most helpful by ResellerRatings users
Castlery
"We bought the Jonathan L-shaped sectional just six months ago and the pilling and sagging is incredibly disappointing. The fabric began to pill almost immediately.
Delivery was fine and on-time but the product has been low quality. When I purchased the piece, I was expecting that I would use it for years. There is no way I will be able to keep this sofa for that long. The pills make it look dirty. I bought a fabric pill shaver and have been using it, with mediocre results. The sagging speaks to a structural issue, and shows that the item is poorly manufactured.
This was an investment for me and I have emailed the company to see if there's anything they can do for me but have not heard back yet. I would not recommend. "
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.