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Bristol Cameras
"They are cheaper than their competitors BUT this comes at the cost of the worse kind of customer service when things go wrong. DO NOT RISK YOUR MONEY WITH THEM.
I bought a camera from them & took it on holiday whereupon it kept freezing. You cannot contact them by email or online form, which is against the Consumer Rights Act. Eventually I found I could contact them through Facebook Messenger but often they just ignored my messages.
As the camera was faulty & less than 30 days old, I requested a refund or brand-new replacement.
When I sent it back to them, they tried to state that there was no fault & would have to send it to Olympus for further testing, even though I had sent them photos & video evidence of the fault.
Eventually I got my money back via my credit card & Olympus apologised on their behalf though the whole process took several months to finalise."
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