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Agoda
"Hello
This is about my personal experience from last week.
I'd gone for a trip to Dapoli beach last Friday and I had booked a hotel through agoda
We were almost 8 to 10 people. We saw the pictures on agoda and they were very clear. Everything looked super cool.
We left around 6am and reached by 12pm to 1.
Due to a long travel everyone was exhausted!
As it was afternoon time we had our lunch first and went to the hotel room.
The name of the property is Rohan 2Bhk at harnai.
These people did scam with us. The review were fake the property was 15km away from the main road.
They said beach was 5km away but it was 23km away. The property was on hill top with no water or reception at all.
It was completely isolated area, we left from there and booked a new hotel near by murud beach.
Upon complaining to agoda they refused to listen to our story and started to speak in owners favour.
Owners refused to refund our money where in we didn't even stay at the property. #Rohan2bhk
After sending few documents agoda said we will give you refund we spent somewhere around $20 USD and they offered us $5 USD.
To which I refused as it was not even half of what we spent.
agoda is not verifying the properties with the vendors. Which caused inconvenience to the customer.
Forger about the money in case of emergency with no water or reception one would face so many difficulties.
Note: Do not book Rohan2bhk at harnai it's not good it is located on top of the hill with no good roads and services.
Thank you and sorry if i've hurt anyone by this feedback but it was necessary.!! Thank you for helping people to give there feedback and help others to save there time and money."
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