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Compare Adafruit.com

Compare prices, policies, and customer reviews of Adafruit.com



Overall Satisfaction

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44 reviews
0.50 / 5


Activity Rate

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Adafruit.com: not active


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Adafruit.com: no

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Adafruit.com

1/5

2023-08-15

Banned on forum & Twitter, for asking for help!!!

"Asked for help (and was getting slightly frustrated, not recieving it from Adafruit staff) on the Adafruit forum....

Which is the ONLY way they will entertain offering help!!!

Like others ... BANNED by them, like a petulant child!!

I was banned from forum for asking for help, on a couple of SEPARATE posts, over a couple of SEPARATE major issues an Arduino board manager board definition version update had caused.

After the forum ban, I posted on Twitter, asking for help, and was blatantly ignored (I saw them post 30 minutes after I asked, for help, promoting themselves, and leaving my help request unanswered)

I followed up that I'd seen the previous post, but I'm still needing assistance.. No help offered, and instantly blocked on Twitter too!!

These guys cannot take minor criticism of their (lack of) customer service, at all, and resort to "head in the sand" / lashing policy.

Don't expect any help from this company, customer service is shocking
"


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