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wfirpi1

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Lorex Technology

1/5

Customer Service is the worst

We installed the system, but we were unable to set up the application in our mobiles. I opened a ticket and the response don have any sense. I took a long time to receive an answer. Their toll number does not work for PR. I can't fill the warranty, because they do not have PR as a valid state an the system doesn't allow to complete without a State. I you buy the System in Puerto Rico, you should have it as a valid State.

We DON'T RECOMMEND THE SYSTEM. The support is worst we have experience.

We are going to return the product


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