“I am at dunkin donuts right now. I got a gift card from a friend for 10 free large coffees over a year ago. I happened to be at a store right next to DD and wanted a coffee and to use their internet for awhile, so stopped in.
I was a bit worried that the card was so old, it wouldn't work and I would look stupid. The coffee is not expensive anyway and I still would have bought it, but still I was apprehensive.
Anyway, no problems. Card worked and they even tell you how many free coffees still remaining on the card right at the register!
No problems, no issues. Coffee was hot and filled right to the brim.”
“I made a mistake on my order. I realized that I ordered the wrong toner for my Xerox printer when I got the email confirmation. I called them and customer service immediately fixed the problem and they sent me the right toner that I needed. I was a bit worried as the phone call was so short, but they sent me an email right after stating that the order was amended. I was happy with how they handled everything.”