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Rating 10/10

Epic Service & Great Products!!!! Not a single complaint!!!!

Ordered two LG PTAC units with thermostats, wall sleeves & grills on 10-31-16. I didn't open the boxes until roughly two weeks after we received them. Upon opening the box there was hidden damage to the wall sleeves inside so I contacted eComfort expecting to have to pay for replacements, but to my surprise, they replaced them for me free of charge. I love doing business with companies who treat me as a customer the same way I treat the customers in my business. eComfort has definitely earned my loyalty!
Yes, I know there are some really terrible online reviews for eComfort in the past, but based on my experience, they must have really, really cleaned up their act a lot since those were posted. My experience was definitely pleasant!!!

I am ordering from them again today without a single hesitation.


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