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vanbeekbraiden

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All 1 customer reviews

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Import Shark

1/5

absolutely terrible service

I sent in an order for Genesis emblems and Transmission mounts at the beginning of September. The emblems were in stock when I made the order, and it still took 3 weeks for them to arrive. When they did arrive, my transmission mounts were not included so I asked them why they are missing. They were rather rude in their reply and told me that the product is on back order, but should be shipping in about 10 days. 2 months later, they still haven't contacted my about where my order is. I sent a fairly long email telling them i'm getting pretty upset it's still not here, hoping that they could hurry up a little and give me an apology. Instead they sent me back 3 words: "shipping next week." and that's it. It took nearly 2 weeks for them to send me a tracking number, and after that another 2 weeks after that until it actually left their warehouse. It's been 3 months now and I still don't have them. This in an awful company, have terrible service, and don't give a **** about you. don't buy from them


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