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Rating 4/10

Terrible communication on delivery logistics despite 3 direct attempts with AJ Madison. This was followed by contact made by AM trucking THE DAY OF their proposed delivery AND 3 attempts by me during normal business hours to arrange delivery. All 3 times, on hold 15-30 min. .. AND NO EMAIL responded to. COMPLETELY UNACCEPTABLE

Rating 4/10

based on search, pricing and variety made this the vendor of choice for an expensive VitaMix purchase. However, they are resellers i think, not carrying the inventory, which in itself is fine. What is NOT fine, is that seem to be running the float on customers money. They say things will ship 5-7 days and max of 21. My order is shipping 23 days after order, no interim updates, and only after an inquiry last nite, did i learn it will "ship tomorrow or sooner" --- no shipping update yet and we are in the same time zone. I am hesitant to recommend but reserve judgment

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