No Avatar


All 1 customer reviews

All 1 customer reviews

sort by store, date, rating, likes

LL Bean


Terrible order processing cycle

Ordered two kayak cockpit covers 10 days ago and order status still shows processing! I asked for status update and was told that they'd advise when it ships. This is pathetic from a company that once set the standard for others in the industry. The result of blatantly poor planning on a major system upgrade. The level of indifference demonstrated by LLBean during this period of service disruption has just costed them a 35 plus year customer...there are simply too many other options to choose from that can accept your order, fulfill it, and have it on your doorstep within 5 business days from anywhere in the US!

Reviewer Stats




Useful Reviews

tjharlan's favorite stores

No stores favored...

tjharlan's Stores Reviewed

tjharlan's Least Liked Stores