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Rating 10/10

I purchased a Pyle PLDNV78i on line. The web sight assisted me in assuring a good fit for my vehicle, suggested the other parts and/or part numbers needed for the installation. Offered these parts for free . (up to $30.00) So, in essence the wiring kit and mounting kit was included in the already low price.

I ordered the unit somewhat early in the morning. It shipped the same day and arrived the next day. I received e-mail notifications every step of the way to include the freight company and tracking number. They used OnTrac shipping. I work full time and I have a business at my house so I receive a lot of packages while not at home. But not being familiar with OnTrac and realizing that the package was coming way sooner than I had expected. I called to see if the package could be left as usual without a signature. They declined that and came up with an immediate solution delivering the package next door to my retired neighbor.

The unit was packaged well, arrived in good shape and ended up to be far more than advertised. Not having any problems with the transaction, I couldn’t comment on customer service. However, I sent an e-mail to Pyle with a tech question some time ago and haven’t received an answer. So I hope with as smooth as the transaction went with Sonic, that if they can help with my tech issue, I’ll get a much sooner response from them.

Overall I am very pleased with Sonic. They make buying online very cost affective, a pleasure and a convenience as it should be.

Thank you SonicElectronix. I look forward to my next purchase.

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