We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

No Avatar


sort by store, date, rating, likes

Rating 2/10

Horrible on line experience

I ordered a Christmas gift on line December 15. The website showed I was within the window for delivery by Christmas. I received order confirmation and a follow up to track my order. Today I checked to track my order and it shows delivery January 8. There was no indication from Barnes and Noble of a back order or delivery after the holidays.

When I called customer service to cancel my order I was told I cannot cancel the order but have to wait until the book is received then take it to UPS to ship it back. No other option. So I have to float that money until probably the end of January and make a trip to a UPS facility because they have horrible customer service and a horrible system.

In addition the woman I spoke with could hardly be understood. She was obviously off shore in some foreign country.

I will NEVER buy another thing from this company

Reviewer Stats




Useful Reviews

susantan6043's favorite stores

No stores favored...

susantan6043's Stores Reviewed

  Barnes and Noble Rating 2/10

susantan6043's Least Liked Stores

  Barnes and Noble Rating 2/10