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Rating 2/10


Wish I had checked reviews before ordering from this company. Ordered several pieces as Christmas gifts over a month ahead of time. Received an email stating it was shipped on 12/11, yet tracking info says the USPS has not received the item. It is now 5 days before Christmas and after waiting a ridiculous amount of time for a customer service rep, I was told that the package is in the shipping department but has not shipped yet! When I asked to cancel my order, I was told that they could not do that because there was no way they would be able to find my package in the shipping department. Said I could just "refuse" the delivery whenever it gets here and get a refund. Yeah right! I gave them 1 star only because 0 stars was not available as an option.

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