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Rating 8/10

I am extremely pleased with the service provided by VenusPuzzle.com.
When I received the puzzle the first time, the box and packaging was damaged, which I do not hold the company accountable for. When I informed them of the mishap, they responded within 30 minutes and sent another personalised puzzle through express delivery immediately, free of charge.
When the second puzzle arrived, the condition was perfect and my mum was thrilled. The company has great communication, is extremely helpful and provides affordable personalised puzzles. Highly recommended.

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