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Rating 2/10

WARNING!!!!!I placed an order on March 31, 2004 and was billed to my CC. I never recieved the product after being told the order has been processed and I whould recieve the toner cartridge with in 3-7 days as per website information. After the first phone call the girl could not even locate an order and then I was advised that she needed more information. When I called the second time I was told the the product was not shipped due to they are waiting for an EMPTY container to come in so they can refil it. I asked her when she expects ship date, next month, next year, and she said she could not promise anytime limits. I explained that their website does not reflect any of their unprofessional policies and she then apolagized and stated that the president of the company maintains the website.....I cancelled the order

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