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Rating 2/10

DO NOT ORDER FROM CYMAX!! I ordered a Christmas present for my son from them on December 6th, never received tracking information, so I called and emailed customer service several times with no response. I finally called and canceled my order on Dec. 16th when I was pretty clear that I wasn't going to get my order in time for Christmas. After canceling my order I received an email that it shipped that day but they can't give me a tracking number?? I received another email two days later stating that the item has not been shipped and is on backorder!!!! Clearly some huge communications going on with this company. Just got off the phone with them again today, Dec. 19th to cancel my order for the second time!!

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