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smokeythefish

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Hidevolution.com

5/5

Good customisation and customer service

I was looking for a professional-looking laptop for meetings, that was light for travelling, had the guts to play any games that I wanted in my free time, and wouldn't cost me several thousand dollars. That's an annoying combination of requirements and HIDevolution was the only company I found that was able to check all the boxes.

When I had heat problems (turned out to be a bad fan) 6 months after purchase the customer service was great. The rep (Zoltan) gave quick and thorough answers to all my questions and helped me troubleshoot through as many potential problems as possible to avoid having to send the laptop back to the manufacturer for repairs. I've never had so much help (and patience) from a tech support rep before.

Would definitely recommend buying from this company.


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