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Rating 2/10

STAY AWAY FROM HERE!! I placed an order for a toner cartridge on 2/27/04, and my Credit Card was immediately charged. I contacted the company by phone 4 days later due to not hearing from them regarding shipping. They said it was getting done by the home office and that they could not see the status. I waited another 7 days and heard nothing. I emailed them and regarding the status, and they responded that they did not know what happened but it would be shipped soon. READ THERE SHIPPING POLICY, it says that if INK RAVEN makes a mistake you still must wait for shipping and accept the package. The policy is ridiculous, due to allowing them to make mistakes and you not being allowed to cancel your order. DO NOT DEAL WITH THIS COMPANY!!!

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