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I ordered online a Womens Spyder Jacket from Level Nine Sports for my daughter for Christmas. I mistakenly ordered a small and needed a medium. As soon as the package was deliverd (in a speedy two days) I called and told them of my mistake. No questions asked they exchanged it for me and they sent it free shipping. They are the kind of store with customer service that keep folks shopping with them for a lifetime. Thanks!!!

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