“I recently placed my first order with BH and was anxiously waiting for the frosted holly berry garland and wreath to arrive. To my absolute horror they were one HOT MESS - literally! It appeared there was a major glue gun malfunction for the "frost" which left numerous nasty balled up clumps. The leaves were stuck together, folded over on one another, stuck to the other greenery, stuck to the red berries and even stuck some of the light bulbs.I have been trying to painstakingly pull the clumps apart and it only tore the leaves and needles and ripped off the red coloring from the berries. This is an incredibly tedious process and has taken me a very long time to try to improve the appearance of my purchase. Needless to say I now have a mess of little glue balls all over my floor.
If I had more time I would have sent it back.I expected more from your company than these inferior products. Your quality control, if it exists, is atrocious. So now instead of being delighted to display your product, I am ashamed of these cheap, inferior looking decorations but won't hesitate to tell folks where they came from. To your credit I ordered a hurricane candle ring from the cardinal collection and it was quite nice. I wish I would have read the reviews before I placed my order”