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Unable to cancel an order

I placed an order for a restaurant chain which did not designate a location until purchase. The location was not nearby so I wanted to cancel. I was unable to find a way to do so. Links led me to a 24 hour site which locked the purchase unless I wanted to buy something else in 24 hours which I did not wish to do. I tried again but only got the option to purchase something else. There should be a readily accessible way to cancel a purchase easily if it is noticed immediately without all the hassle.

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