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Rating 8/10

Fast Shipping, Excellent experience

Rating 2/10

I had bad experience with this retailer. They sent me the wrong item. I'm going thru dispute with credit card now. Their customer support is horrible. They put me on hold for 30 minutes then hang up. Happened to me twice. I think it's their attempt to advoid giving me RMA #.

posted Mar-18-2005

A rep from MeritLine.com, Meritline.com,has responded

“Thanks for your review. I'm sorry for the problem you met. Our phone is always very busy, but our customer service representatives are required to reply all the emails received everyday. Please contact return@meritline.com for help. Again, we do apologize for the inconvenience caused to you. ”

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