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Rating 8/10

Good Job!

I have had Advanced Tech Support for about three years and have called a number of times. They are always polite and work long and hard to fix my issues. The only issue I have with them is the amount of background noise that is present when I am discussing my computer problems with a technician. Sometimes the noise is so bad I can't tell when he is talking to me or whether it is the background noise. I think the phone system or something needs to be looked at. I also enjoyed the internet chat feature because I didn't have to deal with background noise, but apparently that feature has been discontinued.

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